Rewards Program (Under Construction)
| Important Update 10/17/24 Rewards Program Under Renovations! When we reopened our shop in 2020, the new website allowed us to start the rewards program many of our gaming customers had been asking us to implement. In the 4-years since, many things have changed, including better sales, online coupon codes, and in store discounts. Due to limitations and glitches with the rewards program app, some customers have been receiving (and spending) points on purchases that were not earned, or are in unintentional violation of terms and agreements of the rewards program as listed, including receiving extra points and increasing tiers while also taking advantage of the other sales and discounts. Although we are sure those who benefited from the glitches enjoyed such incredible discounts and rewards, we now have to renovate the program, still trying to keep it rewarding and fun, but allowing for the in store sales and online discounts without putting us out of business. We are currently working behind the scenes to update the rewards, tiers, and functions, some of which may be unavailable during this time. We will post the updates as they are confirmed and implemented, and appreciate everyone who has enrolled to receive rewards to date! Rest assured, the rewards program will remain FREE and will now work in concert with our other sales and discount codes. Thank you! - Team Grumpy Management |
(Updated: 12/14/2020)
The rewards/points program is a work in progress, and may be cancelled without notice, at anytime, without reason.
Points earned may be canceled, deleted, and or not honored, while we are working out the bugs and figuring out which rewards program works best for our store and customers. It's also possible there will be glitches in the rewards program itself causing unintended issues, both "good" and "bad."
That said, we are working hard to provide a fun and rewarding program for our customers. We hope to not have to cancel anything, and intend on honoring it in as much as is possible....but we want to be upfront and overly transparent, and never promise anything we do not intend to stand behind.
Frankly, one issue is that we still need to fine tune it, and make sure we are not giving too much or too little. We are also not certain which rewards program we are going to stick with, and are just test driving some at the moment.
Again, right now, the rewards/points program is under construction, and may be deleted and/or not honored.
Check back for updates as we continue to our journey into getting this all figured out.
Currently (Updated 10/20/22):
- Rewards are set to expire 365 Days from being earned.
- Rewards are delivered to your account 7 days after finalized transactions.
- The rewards system is set to notify customers 30 days prior to point expiration.
- Bonus points earned from spending a specific amount, buying specific items or from specific categories can be earned once per day. (ie "Buy ANY Movie & Get 25 EXTRA Points!")
- VIP Tiers are currently set to "Past Year." This means that only transactions within the past year, from today, are accounted for when considering Tier status.
- Rewards will be canceled when payments are refunded, partially refunded, or voided.
- Rewards will not be earned on items discounted for any reason or that are part of a sale.
- Rewards issued for reviews and photos of products must be legit and applicable, pertaining to the actual product they are logged to, and abide by our community standards, as deemed by management. Spamming or abuse of the program in anyway will result in points being revoked and/or account banned.
- All bonus actions have to be done through the rewards page, while logged into your GrumpyBobsOnline.com account, to receive points.
- "Refer a Friend" requires your friend to use your referral link, and make an online purchase. You get 5 points for every 1.00 they spend! Your link can be found in your "Earn Points" page. The more people that use your link, and make a purchase, the more you earn. Each referee can only use your link once.
- Making purchases, via your account, online or instore will auto earn points to your account.
- When presenting your account info instore (name, phone, or email), be sure to give the correct information to assure points are logged to the right account.
- Payments via Gift Cards currently do not earn rewards.
When Logged in to your account, you can click this link to quickly find your Rewards, redeem current rewards, see what bonus points you can earn, check your history, and read the FAQS page.
(Be sure to click "more" on the "Rewards" and "Earn Points" pages, to see more options.
https://grumpybobsonline.com/pages/reward
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ACTIVE WAYS TO EARN Reward Points via your GrumpybobsOnline.com account:
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